Sheri Rhoades

Sheri Rhoades

Vice President, Business Transformation

Penn Mutual

As Vice President, Business Transformation, Sheri is responsible for aligning Penn Mutual’s change agents with the corporate strategy to ensure visibility and clarity.  Through this alignment, Sheri builds strong cross-functional teams that create executable programs and roadmaps to achieve goals. Sheri’s strategic oversight of Penn Mutual’s change efforts and her responsiveness to new and changing priorities is evident in her 16 years with Penn Mutual.

The Business Transformation team collaborates with business partners across the organization to deliver a wide range of transformational services including project guidance, data analysis, process improvements, product ownership and team formation and coaching. Under Sheri’s direction, the Business Transformation team has been instrumental in the launch of the Accelerated Client Experience, creating an award winning digital life insurance experience for advisers and clients in only 14 months.

Prior to her current role, Sheri led highly effective teams in Product Development, responsible for overseeing the end-to-end development of life and annuity products, including continuous improvements to the process. She also leader in Operations with responsibility for multiple change efforts that modernized the operational processes, including the Life New Business program and the Client communication modernization.

Sheri hails from a family with proud military traditions. She served in the U.S. Navy with duty stations at the Naval Damage Control Center in Philadelphia, Pennsylvania and the Marine Corps Air Station in Okinawa, Japan. Her father, father-in-law, husband and son have all honorably served in the U.S. Navy.  The lessons she learned through her eight-year military career have guided Sheri’s leadership style with teamwork at the center, which is evident as her team works collaboratively throughout the company.